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Privacy Policy

A legal disclaimer

Medicabs provides non-emergency medical transportation, not emergency response or medical treatment. If you are experiencing a medical emergency, call 911. Ride requests are subject to availability and are confirmed once scheduling is complete. Insurance coverage and payment eligibility must be verified before service.

Privacy Policy - the basics

Medicabs respects your privacy and is committed to safeguarding the personal and health information entrusted to us. We use information as needed to coordinate transportation, communicate about your ride, process payment, and meet legal obligations. When HIPAA applies, we handle protected health information in accordance with applicable requirements and agreements.

Please do not submit medical records or sensitive health information through general website forms. For privacy questions or concerns, call 614-600-8251.

Notice of Privacy Practices for Protected Health Information

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To learn more about this, check out our article at https://www.hhs.gov/hipaa/for-professionals/privacy/index.html

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